FAQs

Can you please explain the session timeout settings for the platform and how it affects users’ access?

Our platform’s session timeout settings are designed to balance security and convenience for our users. The configuration in Auth0 is set to automatically log users...

Do you sell components?

Lytica is not a component supplier.  We operate independently of suppliers and manufacturers. Lytica has a policy and practice of accepting no fees or commissions...

Does Lytica have the volume points that were associated with the pricing that you provide?

Contrary to a common misconception, price and volume are not directly linked at the component level. Component-level pricing is influenced by various factors, including supply...

Does Lytica provide data sheets for the Alternatives that are provided in Price Estimator?

At the moment, we do not offer data sheets.

How does Lytica manage NPI, Distribution or Broker pricing that customers may have given?

We apply strict pricing guidelines for customer-provided prices, flagging and requesting more information when necessary. We also clarify the pricing type during initial discussions, such...

How does Lytica update pricing?

We regularly update our pricing information as we receive new customer data and integrate other trusted data sources. This approach allows us to continuously refine...

How is the Market Leading price determined?

Market-leading price is the lowest price paid for that component by one of our customers.

How often does Lytica update pricing?

We update our database several times a week to keep information current and accurate. Our main reference for pricing is a three-month window, but we...

I don’t understand Competitiveness, how does this work?

Competitiveness ranking allows you to assess your performance at the commodity and overall Bill of Materials (BoM) level when compared to other real customers in...

I don’t understand the different kinds of savings, what are they?

Is file transfer secure?

Customer data and reports can be transferred several ways to ensure security and confidentiality. Uploading customer data through our SupplyLens™ platform – the site fully...

Is Lytica GDPR compliant?

Yes, to view our GDPR compliance please click here.

Is the data I provide confidential?

Once you’ve registered as a user of our products, you’ve authorized Lytica to include your pricing data in our reference database for delivery of future...

Is there any guarantee that I will get the savings?

Good question, hopefully this helps.    Benchmarking is a process that compares what others are paying for materials; we cannot guarantee that these price levels...

What are the Terms & Conditions?

Prior to any data uploads to Lytica, the user must accept the Terms and Conditions of Use which define how client data is used and...

Where does Lytica get it’s information?

Lytica is the guardian of the world’s largest, independent source of peer pricing data from our community of benchmarking clients. With a constant influx of...